Benefits of using our store's return tool

Easy

Adding a return is simplified into six simple steps in the return wizard. The wizard automatically generates a label for you, which you only need to print. This saves you time from manually filling out any documents!

Fast and hassle-free

Thanks to process automation, you save time and stress, without having to call anyone or negotiate return conditions.

Convenient

The return document and labels are generated in the return wizard. After preparing the package, you don’t have to wait for a courier. Take it with you on your way to work or school and leave it at any InPost Parcel Locker.

Affordable

The return fee is only 9.83 PLN, and you don’t have to pay it when adding a return or generating a label—it will be deducted from the refund amount. We care about your full satisfaction.

Safe

All returned shipments are insured up to 200 PLN.

Make a return in 3 simple steps!

In our store, you don't have to worry about a size not fitting or a product not meeting your expectations. Thanks to our integration with affordable InPost returns, you shop stress-free!

1 Print the form Generate the return documents along with address labels, then print them.
2 Send the package Place the packaged item with the return document in a box and seal it securely.
3 Get your refund You’ll receive your refund within 90 days after we receive your return.

Details about the return process steps:

  • Log into your account and select the item you wish to return in the returns panel;

  • In the next steps, choose the return option by clicking on "Use the store's shipping" and selecting the method you want to receive the refunded money;

  • Generate the return documents along with the address labels, print them, and make sure to sign the return document;

  • Place the packaged item with the return document in a box prepared for shipping and seal it securely. You can use the box you received your ordered items in. Go to any InPost Parcel Locker to send your parcel quickly and conveniently, 24/7. Remember, the package dimensions cannot exceed 41 x 38 x 64 cm and 25 kg in weight.

  • We will process the refund using the method selected in the return wizard within 90 days of being informed about your decision to withdraw from the agreement. Usually, this takes less time. We may withhold the refund until we receive the item or until you provide proof of return.

The above procedure is not a condition for exercising the statutory right of withdrawal from the agreement and does not limit it in any way.